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Direct marketing
A variety of initiatives that allow a ##1.21## ##1.22## to communicate with, sell directly to, and develop relationships with its existing and prospective target audiences. Such initiatives can be achieved by technological means, such as eMail, messenger, app (push notifications), SMS and MMS, or with more traditional practices, such as a face-to-face meetings, direct selling, door-to-door sales, phone (call center or telemarketing), or a posted letter (mailing). Most of these tools are part of what's called "face-to-face (F2F) channels".Direct marketing is also referred to as "database marketing" (DMB) because it consists of activities that are often client database driven. DBM can be powered by client relationship marketing (CRM) software.
When a B2B ##1.21## ##1.22## has relied so far solely on intermediaries for its distribution and wants to reach the end users directly, this is called "direct to client" (D2C).
The main advantages of direct marketing is that it helps support client retention at a relatively low cost, and that tracking (see marketing ROI) is relatively straightforward. The main disadvantage is in its legal vulnerability, which changes depending on the local legal framework (see General Data Protection Regulations).
The main difference between direct and indirect marketing is that direct marketing is about contacting clients, while indirect is about contracting client outreach efforts to intermediary parties.